v3.4.15 Beta Release

Instructions for getting setup with the new beta release and how to test

👋 Welcome!

Thank you for helping us test the newest PixelAir firmware and Mobile App. This release introduces a few brand-new tools designed to make beta testing easier — better diagnostics, a direct line to our team, and a fast way to report anything that looks off.

Please read the quick intro below before you start testing!

🔐 User Login

First: create an account. Press the ⚙️ icon in the top right of the Home Screen to navigate to the Settings page, locate the Account section and press Create Account.

Why we're introducing it:

• Better diagnostics. When you're logged in, your device logs are tied to your account, so when you report an issue we can find exactly what happened — dramatically faster troubleshooting.

• Required for what's coming. Several upcoming features will need a logged-in account, so this is the first step in that foundation.

• It powers the beta tools below. In-app chat is only available while you're logged in.

Turning it on takes a few seconds and you can toggle it off anytime.

📇 Register Your Devices

Once you're logged in, please register each of your devices to your account. Registering links a device's logs and settings to you, so our team can diagnose issues quickly and your devices are ready for upcoming account-based features.

Do this for every device you own:

1. Make sure you're signed in.

2. From your device list on the Home Screen, press the 🔧 icon to navigate to the Device Settings screen.

3. Scroll down to the Account section.

4. Tap "Register device to my account."

5. You'll see a confirmation that the device is now registered to your account.

Repeat these steps for each of your devices. If a device is already linked, the Account section will show "This device is registered to your account."

Registering devices requires being logged in. If you don't see it, head to Settings and create an account or log in.

💬 In-App Chat

Have a question or a piece of feedback? Use the new in-app chat to talk to us directly — no email, no forum, no waiting. It's the fastest way to ask "is this normal?" or share what you love (and what you don't).

The chat feature requires being logged in. If you don't see it, head to Settings and create an account or log in.

🐞 Report a Bug

Found something broken or strange? Use Report a Bug to send it straight to our team. You can:

• Describe what happened in your own words, and

• Attach photos so we can see exactly what you're seeing.

The more detail (and pictures) you include, the faster we can fix it. Bug reports are one of the most valuable things you can send us during the beta.

Responses in the chat may not be immediate. Please allow up to 24 hours for a response.

Questions? Once you're logged in, just open the in-app chat and say hi. Happy testing! 💚