Firmware Updates
Firmware is another term for Software that is found on Fluora Devices. Together with the software found on the Fluora Mobile app, these two things make up the bulk of the "software" part of the technology that drives your Fluora experience. Our engineering team is constantly making improvements to this technology, and we will release new Firmware and Mobile App updates on a monthly or semi-monthly basis.
It is important that you make sure your Device Firmware is on the latest version for the smoothest experience.
How to Perform a Firmware Update
If your Fluora is working normally and you can connect to it with our mobile app, you can update the Fluora firmware wirelessly with your app. Just power cycle your Fluora and you should see the update prompt come up in your mobile app for an over the air update, and you can press "Update".
If you have issues Updating Firmware:
Try pressing the update button a few times in a row.
Power cycle the device and try the update again.
Please Note:
The device should go solid blue while an update is being performed.
The device should flash green if the update was successful.
The device should flash red if the update fails. You will need to try again in this case.
Recovery Mode
If you have issues updating the firmware on your device with the app, you can use the new “Recovery Mode” to update it directly. Note: Recovery Mode is only available on devices that already have firmware v1.6.1 or higher. If your firmware is older than that, you will need to perform a manual firmware update.
To use Recovery Mode:
Download firmware bin onto phone
Put device into Recovery Mode by holding down Function Button until LEDs flash red (takes about 20 seconds)
Join the “Fluora Recovery Mode” WiFi network on your phone
A web page should automatically pop up, if it doesn’t open web browser and go to recovery.local in your web browser
Follow instructions on the web page to upload the firmware bin to the device. Please note: the Bin file will need to be located on your phone, not your computer to upload to your device!
Please note: Using Recovery Mode to update your Fluora will clear all saved settings, including WiFi network, Scheduler times, and any saved Animation Settings. So, after recovery mode, you will need to put Fluora back onto your WiFi network again!
Manual Firmware Update
If you can’t use Recovery Mode (have a firmware version lower than v1.6.1), you can update your device firmware manually. Please follow the more detailed instructions here.
If you update your Fluora and are still having issues, please reach out to us at [email protected].
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