> For the complete documentation index, see [llms.txt](https://wiki.fluoraplant.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://wiki.fluoraplant.com/privacy-policy/privacy-policy.md). # Privacy Policy **Last updated:** July 30, 2026\ **Company:** Color and Light Inc. (“Fluora,” “we,” “us,” or “our”)\ **Contact:** \ **Address:** Color and Light Inc., 201 Athol Avenue, #401, Oakland, CA 94606, United States This Privacy Policy describes how we collect, use, and share information when you use the Fluora mobile app, visit fluoraplant.com, or use related Fluora services (including our firmware and account systems). *** ### 1. Fluora Mobile App #### Permissions used to set up your device The Fluora Mobile App may request: * **Location (or local network) access** — used only to help commission your Fluora device onto your Wi‑Fi network (for example, discovering nearby networks or satisfying OS requirements for Wi‑Fi/Bluetooth setup). We do not use this permission to track your physical location for advertising. * **Bluetooth / BLE** — used to assist connecting your Fluora device to your Wi‑Fi network during setup. * **Microphone** (if enabled for optional features) — used for on-device or in-app voice features you choose to use. Device audio visualization on the Fluora hardware itself is processed locally on the device and is not uploaded as a recording for advertising. These permissions are for product functionality. You can deny or revoke them in your device settings; some setup or features may not work without them. #### Fluora account (sign-in / registration) You may create or sign in to a Fluora account in the app using: * **Email and password**, or * **Google Sign-In** If you create an account or sign in, we collect and store account information such as: * Email address * Name (first and last) * Authentication credentials (passwords are stored hashed; we do not store your Google password) * Account role / program flags (for example, whether you are enrolled in a beta program) * Approximate account activity related to sign-in (for security and support) **Purpose:** to provide your account, sync account-related features (such as beta enrollment), secure access, provide customer support, and operate the service. **Google Sign-In:** If you choose “Continue with Google,” Google authenticates you and shares with us basic profile information needed to create or link your Fluora account (typically email, name, and a Google account identifier). Google’s use of your data is governed by Google’s privacy policy. You can sign out in the app. To request account deletion or correction, contact us at . #### Device identifiers and anonymous / aggregated metrics To operate, improve, and debug the app and connected products, we may collect: * **Device / installation identifiers** generated on your phone (for example, a device-unique ID used for support and diagnostics). These are not your name or email by themselves. * **App and device technical data**, such as app version, OS/platform, crash logs, performance timings, and feature usage diagnostics. * **Product/device metadata** you connect in the app (for example, device serial, model, firmware version, and connection state) when needed for syncing, updates, support, or diagnostics. We use tools such as **Sentry** for crash reporting, performance monitoring, and related diagnostics. Where feasible, we treat diagnostic metrics as **anonymous or pseudonymous** (not used to advertise to you). If you are signed in or submit a bug report, diagnostics may be linked to your account or the device ID you share so we can help you. **We do not sell your personal information.** #### Optional beta program If you join a Fluora beta program, we may associate your account with beta eligibility and use that to provide pre-release app or firmware experiences and related communications/support. *** ### 2. Fluora devices and our servers Fluora devices may communicate with Fluora-operated servers (for example, for firmware update checks, device verification, or cloud-assisted features you use). That communication can include technical information such as device serial, model, firmware version, and update-related status. On-device microphone audio used for light visualization is processed locally on the device hardware and is not recorded or uploaded by Fluora for advertising. *** ### 3. Visiting fluoraplant.com (online store) When you visit or purchase from fluoraplant.com, we collect information needed to run the store, process orders, and support you. Our online store is powered by **Shopify**. #### Information we collect on the Site **Device / browsing information**\ Examples: browser type, IP address, time zone, cookie identifiers, pages viewed, and how you interact with the Site.\ Purpose: operate the Site, security, and analytics to improve the Site.\ Source: collected automatically via cookies, pixels, and similar technologies.\ Shared with: Shopify and analytics providers (such as Google Analytics), as applicable. **Order information**\ Examples: name, billing/shipping address, payment details (processed by our payment providers), email, phone number.\ Purpose: fulfill orders, process payment, shipping, invoices/confirmations, fraud prevention, and customer communication.\ Source: collected from you.\ Shared with: Shopify and fulfillment/payment processors as needed to complete your order. **Customer support information**\ Examples: name, email, phone number, and the contents of your support request.\ Purpose: provide support. #### Cookies and advertising on the Site We use cookies and similar technologies for store functionality, analytics, and (where enabled) marketing. You can control cookies through your browser settings. Blocking cookies may limit Site functionality. We may use analytics and advertising partners (for example, Google). You can learn about Google’s practices and opt-outs via Google’s privacy resources and industry opt-out tools such as the Digital Advertising Alliance. Because there is no consistent industry standard for “Do Not Track” browser signals, we do not change our practices solely based on those signals. *** ### 4. How we use information We use information to: * Provide, maintain, and improve Fluora products and services * Create and manage accounts and authentication * Commission and connect devices, deliver firmware updates, and support device features * Measure reliability and performance (including anonymous/aggregated metrics) * Diagnose crashes and bugs * Provide customer support * Process orders and operate our website/store * Detect fraud, abuse, and security issues * Comply with law and enforce our terms * Communicate with you about your account, orders, or product updates (including beta, where applicable) *** ### 5. How we share information We share information with service providers who help us operate Fluora, such as: * Cloud hosting and infrastructure * Authentication providers (for example, Google, if you use Google Sign-In) * Error/performance monitoring (for example, Sentry) * Ecommerce and payments (Shopify and its processors) * Analytics providers for the website We may also disclose information if required by law, to protect rights and safety, or in connection with a corporate transaction (merger, acquisition, etc.). We do **not** sell personal information. If you connect Fluora to third-party services (for example, voice assistants), those services have their own privacy policies, and we only share what is needed after you authorize the connection. *** ### 6. Retention We retain account, order, device, and support information for as long as needed to provide the service, meet legal/accounting requirements, resolve disputes, and enforce our agreements. Diagnostic logs may be retained for a shorter operational period. You may request deletion of your account information subject to legal retention needs. *** ### 7. Security We use reasonable administrative, technical, and organizational measures designed to protect personal information. No method of transmission or storage is completely secure. *** ### 8. Your choices and rights Depending on where you live, you may have rights to access, correct, delete, or export personal information, or to object to / restrict certain processing. To exercise these rights, email . You can: * Sign out of the app * Revoke OS permissions in device settings * Delete the app * Request account deletion * Opt out of certain website analytics/advertising via the links/tools described above If you are not satisfied with our response, you may contact your local data protection authority. *** ### 9. Children’s privacy Fluora products and services are not directed to children under 13 (or the minimum age required in your jurisdiction), and we do not knowingly collect personal information from children. *** ### 10. International users We are based in the United States. If you use Fluora from another country, your information may be processed in the United States and other countries where we or our providers operate. *** ### 11. Changes We may update this Privacy Policy from time to time. We will change the “Last updated” date above and, when appropriate, provide additional notice in the app or on our website. *** ### 12. Contact Color and Light Inc.\ 201 Athol Avenue, #401\ Oakland, CA 94606\ United States\ Email: