> For the complete documentation index, see [llms.txt](https://wiki.fluoraplant.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://wiki.fluoraplant.com/troubleshooting/troubleshooting.md).

# Troubleshooting

{% hint style="warning" %}
**Please make sure before troubleshooting that you have the latest firmware!** 

Need help with this? [Learn more here.](https://wiki.fluoraplant.com/releases)
{% endhint %}

{% hint style="info" %}
If you need to order a replacement part, [you can do so here](https://fluoraplant.com/collections/replacement-parts).
{% endhint %}

#### If you have updated your Device Firmware and Mobile app to the latest versions, and are still having issues, you can learn more about the issue and how to troubleshoot it below.

<table data-view="cards"><thead><tr><th></th><th></th><th data-type="content-ref"></th><th data-hidden data-card-cover data-type="image">Cover image</th></tr></thead><tbody><tr><td><strong>WiFi Setup</strong></td><td>Issues with BLE Pairing, entering WiFi credentials and getting your device connected to your local network.</td><td><a href="/pages/2qCVwXicASACVEsoW4jM">/pages/2qCVwXicASACVEsoW4jM</a></td><td></td></tr><tr><td><strong>Connectivity</strong></td><td>Issues with your device being available on the Home Screen to be controlled.</td><td><a href="/pages/KDJ17zBnV4HkCF2EOMnU">/pages/KDJ17zBnV4HkCF2EOMnU</a></td><td></td></tr><tr><td><strong>Firmware Update</strong></td><td>Issues with updates being available or problems with the update being successful.</td><td><a href="/pages/W7KbcPEwvvv0KgdIuEbR">/pages/W7KbcPEwvvv0KgdIuEbR</a></td><td></td></tr><tr><td><strong>Glitching LEDs</strong></td><td>Flickering or malfunctioning LEDs due to bad connections or other electrical issues.</td><td><a href="/pages/VyIZLqpy5HuSLQnTcMu1">/pages/VyIZLqpy5HuSLQnTcMu1</a></td><td></td></tr><tr><td><strong>Won't Turn On</strong></td><td>The device won't power on and/or LEDs not illumunating at all.</td><td><a href="/pages/EfuXvJwQkZhNrbpATfUg">/pages/EfuXvJwQkZhNrbpATfUg</a></td><td></td></tr><tr><td><strong>FAQ</strong></td><td>List of questions with quick answers.</td><td><a href="/pages/JvYPJPGjD72XWbJHVNIY">/pages/JvYPJPGjD72XWbJHVNIY</a></td><td></td></tr><tr><td><strong>Monos Jumper Cable Installation Instructions</strong></td><td>Instructions and video walk-through for how to install the Monos Jumper cable on device to fix the motion sensor issue.</td><td><a href="/pages/HFAuRXR8AsRzm0Efd2Ei">/pages/HFAuRXR8AsRzm0Efd2Ei</a></td><td></td></tr></tbody></table>